How to update an email address on my application

If the email address on your Findigs account or application is wrong, you can't change it yourself in the platform, but Findigs Support can update it for you.

How to request an email change

Contact Findigs Support in your renter dashboard by clicking Chat with support or by emailing support@findigs.com. Have this ready:

• Your full name

• The current (incorrect) email address on your account

• The new (correct) email address

• If needed to find your account: the phone number on the account, or the property address and application details

Important notes

• An email address that's already tied to another Findigs account can't be used to replace a different account's email. If this applies to you, contact Support to discuss options.

• When your email is updated, your password and phone number stay the same. Only the email address changes.

• After the update, log out and log back in with your new email at rent.findigs.com/login.

• If you've forgotten your password, reset it at rent.findigs.com/forgot. Check your spam or junk folder for the reset email.

A co-applicant's invite went to the wrong email

Findigs Support can resend the invitation to the correct address so your co-applicant can complete their portion.

Need additional help?

Findigs Support is here to help.

• From inside the application: the menu icon next to your initials in the top right, then Get support

• From your dashboard: Chat with support

• By email: support@findigs.com