Can I get a refund?

Overview

Application fees are typically non-refundable. In some cases, a refund may be possible, but it must be approved and initiated by the property manager or leasing team.

Who can issue a refund?

Only the property manager can decide whether to issue a refund and, if approved, initiate the refund.

Findigs Support can’t authorize refunds on the property manager’s behalf.

How to request a refund

1. Contact the property manager/leasing team directly.

2. Share the name(s) on the application, the property/unit you applied to, and the date/time of payment.

3. If the property manager approves the refund, it will be returned to the original payment method.

What to expect

• Refunds (when approved) are processed back to the original payment method.

• Timing depends on the payment method and the bank/card issuer. Typically, refunds can take 5 to 10 business days to appear on your statement. If it’s been longer than that, contact your card provider/bank for more details.

Still need help?

If you’re having trouble reaching the property manager or you have questions about the application process (not refund authorization), contact Findigs Support at support@findigs.com with your application details.